Beginning with basics, we're here to help you understand everything you need to know to make your Internet connectivity at home the best it can be.
Simply stated, having the best connection means you can do more things like have crystal clear, uninterrupted video calls with family and friends, send emails and pictures securely, or quickly share things on social media. A good place to begin with a better understanding the types of Internet services would meet your needs best.
Home internet can be delivered via telephone line, cable TV, wireless and even satellite. The best internet is Fiber Optic.
The type of Internet service you choose will largely depend on which Internet service providers (ISPs) serve your area, along with the types of service they offer. The common types of Internet service are:
Fiber-optic internet, commonly called fiber internet or simply “fiber,” is a broadband connection that can reach speeds of up 1 Gig! Fiber internet uses fiber-optic cable, which sends data near the speed of light.
Cable internet typically comes from cable TV providers through a coaxial (coax) cable. Cable internet speed capabilities are slower than fiber especially with respects to upload speeds, are more susceptible to weather events and outages.
Satellite internet is wireless internet beamed down from satellites orbiting the Earth. It is often slower, with speeds averaging around 25 Mbps download and 3 Mbps upload, has high latency (takes longer to connect) and has data caps and other limitations.
Much like your cell phone, wireless internet uses cellular signals to provide internet service to your home. Speeds vary based many factors but on average offer 25 Mbps download and minimal upload speed. Most wireless plans have data caps and other limitations.
Next, you need to understand Wi-Fi.
Minburn Communications offers an enhanced Wi-Fi service that can be added to any broadband package. Here are a few essential questions to ask so you have the best experience.
It is the wireless technology used to connect your devices to the internet wirelessly. Minburn Communications will install a carrier-grade router as part of the Wi-Fi service.
As part of the Ultimate Wi-Fi install process, Minburn Communications will optimize your entire house for the absolute best Wi-Fi performance and coverage.
You could, but it likely won’t be Wi-Fi certified 6 or “carrier grade”. Minburn Communications uses the Calix GigaSpire systems which is designed, built, tested and configured to specific standards. You can’t get this elsewhere.
Wi-Fi CERTIFIED 6 is the latest technology found in routers and devices to deliver the best connectivity experience possible. Its faster, more reliable and more efficient Wi-Fi.
Internet and video service offers 24/7 phone support. As part of your service, they will be able to quickly troubleshoot issues remotely.
Every Ultimate Wi-Fi system comes with the CommandIQ app. This easy to use app gives you control to tailor your Wi-Fi your way.
We will ask you questions to help you make some decisions. Here are some things to expect and information you may want to know to ensure our service meets your needs.
Fiber was built for the internet and your Internet download and upload speed should be equally fast. And Minburn Communications offers several tiers of service with different Internet speeds, measured in Mbps (Megabits per second) or Gbps (Gigabits per second).
On average, every person in the home has 4 connected devices connected to the Wi-Fi at any given time. The more people and devices in the home, the bandwidth (internet) you’ll need.
This seems like a silly question, to go on the internet of course, but most people use the internet in distinct ways. Such as, working from home, schooling, gaming, connecting smart home or IoT devices, watching movies, etc. Minburn Communications will align your service to best fit how you’ll be using it.
Wi-Fi coverage has its limitations. Things like what your house is made from, layout, number of floors and even how close your nearest neighbor is all impact the quality of service you’ll experience. Minburn Communications will take all that into consideration when recommending the best service for you.
Minburn Communications wants you to have the best experience possible. One of the best ways to do that is to have the control to tailor you home internet exactly how you wish. The CommandIQ app from Minburn Communications is part of the Ultimate Wi-Fi service.
Minburn Communications also offers voice service with useful calling features. We believe traditional “landlines” are great if cell coverage is limited at your residence.
Minburn Communications offers Video Entertainment TV, an industry-leading, feature-rich video experience you don’t want to live without. We make viewing easy and fun. Best of all, there are no extra fees to control where or how you watch with the free watchTVeverywhere and the MyTVs apps.
A system that connects all of your wired and wireless devices to an Internet connection at once and also allows them to talk to one another.
A box that connects your home network to the wider Internet.
A Gateway is another name for a router.
Optical Network Terminal is a device that communicates directly with an Internet service provider (ISP) to get a fiber-optic Internet connection in your home.
A fiber optic connection which reaches a home user, (meaning a box on the outside wall). Can be used to deliver TV, data and voice services.
Satellite internet works similarly to satellite TV. It relies on the combination of a signal routed through a satellite in low- or high-Earth orbit and a receiver dish that receives that signal.
A cellular network or mobile network is a type of wireless internet facilitated by cellular towers and cellphone providers.
A device that creates a wireless network. An access point connects to a wired router and projects a Wi-Fi signal to a designated area.
Megabits Per Second. A measurement of internet speed. 1Mbps = 1000 kilobits.
Mesh Wi-Fi is a system that creates multiple access points of Wi-Fi in your home. It usually consists of one primary router and multiple satellites or pods.
Gigabit Per Second. A measurement of internet speed. A 1Gbps fiber Internet connection = 1000Mbps (Megabits Per Second).
A minimum speed of 100Mbps download and 100Mbps upload is a good starting point for most people.
Find how much speed I need here.
If you have many devices you want to connect to the internet or have multiple people in the house, you may need more bandwidth, especially if you watch multiple shows or movies at the same time. If you work from home and need to upload large files to the cloud or are frequently on video conferencing calls, more upload speed may be required.
Want to explore more?
Once you've chosen your package, we will send a technician to your house to turn on the connection. For Ultimate Wi-Fi customers, your technician will set up everything for you, help you connect your devices, and demonstrate the app features. Once that’s complete, you can open your web browser and begin using the Internet. If you have any problems, we have a dedicated number for you to call to quickly resolve any issue you may be experiencing.
Get StartedWhether you are working from home, into gaming, love streaming or doing online learning, anywhere in the house, fiber makes it all work faster.
Fiber was built for the internet and your Internet download and upload speed are equally fast. And Minburn Communications offers several tiers of service with different Internet speeds, measured in Mbps (short for megabits per second).
Minburn Communications offers symmetrical speeds. This means when you subscribe to a 500 Mbps internet plan you get the same download speed (500 Mbps) and upload speed (500 Mbps), this is something only fiber can do. Most importantly, Minburn Communications knows how to make sure you are getting the most of all that speed with an equally matched Wi-Fi system like Ultimate WiFi. If you’re not on fiber with Ultimate Wi-Fi, 500 Mbps is not 500 Mbps.
You want the fastest, most reliable internet you can get, right? Well all that technology requires investment. Thankfully Minburn Communications is a Gig-Certified, 100% fiber-to-the-home provider.
The benefits to you are:
Don't play the price game. Getting the best service is worth it.
Managed
Fully managed and supported in conjunction with Minburn Communications means you can rest assured if you have a question or problem. 24/7 remote support so you're never without help.
Simple
Experienced technicians install the system for you and check for whole home coverage before leaving.
Reliable
Intelligent Wi-Fi eliminates congestion, interference and auto-selects the best band and channel for your connected experience.
Secure
Automatic software updates provide improved security as ProtectIQ™ ensures every device on your Wi-Fi network is protected from online threats.
Speed
Our dual-band Wi-Fi 6 (802.11ax) offers the most advanced Wi-Fi bandwidth everywhere in your home.
One App. Total Control.
All your Wi-Fi experiences. All in one app. Take control with CommandIQ.