To turn on the TV and Set Top Box using the remote:
If the Set Top Box is powered off, but the TV is on, a message displays on the TV alerting you the set top box power is off. Select the STB button at the top of the remote and then select the POWER button.
If your remote stops working, first check your batteries. They may need to be replaced with fresh batteries.
If the remote still does not work or is damaged, contact our office for a replacement. If the issue is a manufacturer default, Minburn Communications will replace the remote at no change. If the remote is damaged, a fee will be charged for replacement.
Minburn Communications offers a Wire Maintenance Plan billed monthly to your account. The Plan covers trouble isolation and repair of:
Wire Maintenance includes determining if the customer owned equipment is causing the problem. It does not cover repairing a telephone, television, remote control, computer, entertainment systems, installation of wiring in new locations, or buried cable between building that was not installed by Minburn Communications. Contact us for details.