Support & Policies
To view the complete Terms of Service click the link below. A copy can also be viewed in our office, be emailed, or sent via U.S. mail upon request.
Minburn Communications Service Catalog and Rates 2.1.23
Minburn Communications Restore Internet Freedom Statement
As an Internet Services Provider (ISP), Minburn Communications has never blocked websites, nor censored online content, nor throttled or degraded ISP traffic based on the content. Nor has Minburn Communications unfairly discriminated in the treatment of internet traffic. The principles presented in the FCC’s 2010 Open Internet Order are fully supported by Minburn Communications and our affiliates.
If Minburn Telephone Company or Minburn Telecommunications Inc. both d/b/a Minburn Communications does not resolve your complaint, the service may be subject to state regulation. You may initiate a complaint with Minburn Communications on any relevant matter by telephone, in person or in writing directed to the company at any of its offices. Minburn Communications response to the complaint will generally be in the same form used by the customer. However, Minburn Communications may respond to written complaints by telephone or personal visit when it believes such communications will be effective in resolution of the issues.
You may at any point during the resolution of the complaint seek review by a Supervisor or Manager
Upon investigation and final resolution by Minburn Communications, if you wish further review, you should direct all appropriate information to the Iowa Utilities Board, Customer Service, 350 Maple Street Des Moines, Iowa 50319-0069, or call toll free at 1-877-565-4450 or email at firstname.lastname@example.org
Iowa Communications Alliance Partners with Region Xll Council of Governments to Make Broadband a Priority in Dallas County, IA
Home > News> … > … Minburn, IA – Minburn Communications, a local leader in fiber-based broadband, voice, and video in the Minburn, Woodward, Perry
Iowa Communications Alliance Congratulates 2022-2023 Leadership Academy Graduates
Home > News> … > … During its Annual Meeting & Expo held in Des Moines March 20-22, 2023, the Iowa Communications Alliance (ICA) recognized