Home

You guys are great

I have worked at an ISP before and have had about 10 different providers. Normally, ISPs are varying degrees of disappointing. When I moved to Perry, I found an apartment that had never been wired for cable. I was determined to use Mediacom and tried for weeks to get an electrician to wire my place. I was told the wait for such service is 4 months. I wasn’t going to go without internet for 4 months. Someone recommended Minburn Communications, so I called. They had a team of 3-4 folks at my apartment within a day or two and my internet was up. Since then, the service has been spectacular – far and above beyond any other service I have ever received. There was an outage and I got a call back from the tech support within 15 minutes (the service came back about 3 minutes after the call), then a follow-up from a different person to make sure I was able to connect. I am a brutal critic of customer service – this went above what I expect. I have been and remain tremendously pleased with the service I receive from Minburn Communications. I recommend you folks to others. Keep up the great work.

Your service doesn’t miss a beat. My daughter is doing her college work online with your Fixed Wireless service and it’s working great for her. Keep up the great work.

You guys are amazing; we love your service.

As usual, Minburn Communications has stepped up!! I think it is great.” Woodward Mayor Todd Folkerts regarding the request to offer FREE WiFi at the High Trestle bridge trailhead

The ‘tweak’ the tech did was the solution to my trouble – and it was done on a Sunday! I am super pleased with your customer service. I am done with the satellite companies; they NEVER did any follow-up calls. I am impressed!!