December 20, 2022 – Minburn, IA On Wednesday, December 21, Minburn Communications will be temporarily closing the Minburn office at 416 Chestnut Street to prepare for remodeling. All staff and operations will relocate to the Woodward office at 100 S. Main Street in Woodward.

The rural independent telephone company began operation in 1903 from the local Ed Basart Drug Store located in the heart of Minburn. Sixty-two years later, the company known as Minburn Telephone Company relocated a few blocks away to a newly constructed brick building located at 416 Chestnut Street. The company has resided at this Minburn address ever since.

“This will be the second remodel for this space.” says Debra Lucht, CEO/General Manager.
“Aside from a little paint touchups, the last major refresh was completed in 1984. It’s time to
update the facility to better represent our brand, showcase our services, and accommodate our expected growth from the Dallas Center and Adel areas and staff. From the type of customer service interaction to the visual appearance, we want all our customers to have the same experience no matter which office they visit.”

The Minburn office will officially close at 11:00 a.m. Wednesday, December 21 so that our crew can begin the cleanout and preparation. Contractors are slated to begin the first week of the new year with a goal to have all construction complete by mid- to late-spring, 2023. Staff look forward to returning to and greeting customers at the newly remodeled space.

During the temporary closure, in-person payments will not be collected in Minburn; however, the Minburn Drop Box will be available and checked daily until further notice. In addition, the Village Post Office will not be available during the construction period. All Village Post Office services will resume when staff has returned to the Minburn office.

The familiar, friendly faces seen in Minburn will be in Woodward ready to greet customers,
accept in-person payments, and assist with any other communication needs. The Woodward office hours are Monday Friday, 8:00am-5pm.

Customers can also make bill payments online via Pay Now! from our SmartHub account
management tool. Or, they can be made electronically via Automatic Withdrawal, by Credit Card, or by mailing before the 20th of each month.

Minburn Communications is excited to enhance our facilities; we are committed to delivering a World-Class Connection with a Hometown Touch.


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